Super carla provide 2 years warranty under the Sale of Goods Act widespread shortcomings identified during its normal use. The warranty does not cover defects or damages directly or indirectly caused by misuse, poor maintenance, violence or tampering. Complaints about defects must be notified www.super-carla.dk within a reasonable time after the fault or defect was discovered or should have been discovered. In connection with complaints, super carla shipping costs to a reasonable extent.

Complaints and goods tournament

By defect, or any . missed deliveries , please contact:

Super Carla
Rosenvængets Allé 5, kld.
2100 København Ø

Mail: super-carla@super-carla.dk or ordre@super-carla.dk

Goods Tournament also takes place at this address - please note that we do not receive packages sent . COD. It is not a requirement, but the expedition enhanced if adequate information resulting package , alternatively sent by mail - eg copy of ordrebekrμftelse , registration number and account number for the bank account to which reimbursement may be , copies of any . previous correspondence etc.


In the case of agreed discounts, returned goods or prepaid items that are canceled before shipment, there must be a full or partial refund of the purchase price . If you have paid for the goods by credit card, the money is automatically returned to your account. If you have paid by bank transfer or otherwise, we need information about the registration number and account number for your bank account.


There is a 14 day return policy on goods , from the day they are received or the date you receive the order confirmation , if you receive this after the goods. Cut-off fabrics are non-refundable . If you choose to cancel a purchase , simply return the item in the same condition and quantity as you received it. When goods are received and approved, the purchase price refunded to your account within a few days . Cost for the return , you must bear . For practical details - see "Complaints and goods".